Last Updated: April 9, 2026  |  Effective Date: April 9, 2026  |  Governing Law: State of Delaware, United States

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Flow Plenum LLC, a limited liability company registered in the State of Delaware, United States, with its registered address at 8 The Green, Suite A, Dover, DE 19901 ("Company," "we," "us," or "our").

By accessing or using our website at flowplenum.com (the "Site") or by engaging our professional services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Site or services.

We reserve the right to update these Terms at any time. Changes are effective immediately upon posting. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

2. Description of Services

Flow Plenum LLC provides professional consulting and advisory services in the following areas:

  • E-Commerce Consulting: Platform strategy, store setup, optimization, conversion rate improvement, and international market expansion for online retail businesses.
  • Digital Marketing Services: Planning, management, and optimization of paid advertising campaigns across Google Ads, Meta Ads, TikTok Ads, and other digital channels; SEO, content marketing, and email marketing.
  • Online Business Development: Business model design, market validation, operational infrastructure setup, cross-border commerce strategy, and scaling frameworks for digital businesses.

The specific scope, deliverables, timelines, and fees for any service engagement will be set forth in a separate written agreement or statement of work ("SOW") entered into between the Company and the client.

3. Use of the Website

3.1 Permitted Use

You may use our Site for lawful purposes only, in accordance with these Terms. You are permitted to:

  • Browse and access information about our services
  • Submit contact forms and inquiries in good faith
  • Share links to our publicly available pages

3.2 Prohibited Use

You agree not to use the Site in any way that:

  • Violates any applicable local, state, national, or international law or regulation
  • Transmits any unsolicited or unauthorized advertising or promotional material (spam)
  • Attempts to gain unauthorized access to any part of the Site or its related systems
  • Engages in data scraping, harvesting, or any automated data collection without our prior written consent
  • Impersonates any person or entity, or misrepresents your affiliation with any person or entity
  • Transmits any material that is defamatory, obscene, harmful, or otherwise objectionable
  • Interferes with or disrupts the operation of the Site or servers
  • Introduces viruses, malware, or any other harmful or malicious code

4. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, icons, images, design elements, and software — is the exclusive property of Flow Plenum LLC or its content suppliers and is protected by applicable United States and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and view the Site content for personal, non-commercial informational purposes only. You may not:

  • Reproduce, distribute, or publicly display any content from the Site without express written permission
  • Modify, create derivative works from, or reverse engineer any part of the Site
  • Use any content for commercial purposes without prior written authorization from Flow Plenum LLC
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices

Any deliverables, reports, strategies, or materials created by Flow Plenum LLC specifically for a client engagement will be governed by the terms of the relevant SOW or client agreement.

5. Confidentiality

In the course of service engagements, the parties may share confidential business information. Both parties agree to maintain the confidentiality of proprietary information received from the other party and to use such information solely for the purposes of the engagement. Specific confidentiality obligations will be detailed in client agreements.

6. Disclaimers and Limitations

6.1 No Guarantee of Results

While we strive to provide high-quality consulting and marketing services, Flow Plenum LLC makes no guarantees regarding specific business outcomes, revenue increases, advertising performance, or market results. Digital marketing and e-commerce performance is influenced by numerous factors outside our control.

6.2 Website Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. FLOW PLENUM LLC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLOW PLENUM LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability for any claim arising under these Terms shall not exceed the greater of (a) the amount paid by you to Flow Plenum LLC in the three (3) months preceding the claim, or (b) one hundred U.S. dollars ($100.00).

8. Indemnification

You agree to indemnify, defend, and hold harmless Flow Plenum LLC and its members, managers, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Site or our services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit to us.

9. Third-Party Links and Services

Our Site may contain links to third-party websites or reference third-party services. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of any third-party sites, and we assume no responsibility for them. We encourage you to review the terms and privacy policies of any third-party sites you visit.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of our Site shall first be addressed through good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to binding arbitration in the State of Delaware in accordance with the rules of the American Arbitration Association, with proceedings conducted in English.

You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any class action proceeding.

11. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

12. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any applicable SOW or client agreement, constitute the entire agreement between you and Flow Plenum LLC regarding the subject matter herein and supersede all prior or contemporaneous communications and proposals.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Questions About Our Terms?

Contact us directly and we'll be happy to clarify any part of this agreement.